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A grim job outlook meets a scrappy workforce as administrative assistants harness AI

With their numbers already in decline, secretaries and administrative assistants face another growing threat: artificial intelligence tools like ChatGPT and Claude that can accomplish aspects of their workload with a tap. Employment projection data offers a grim outlook for the women-dominated profession that may be particularly vulnerable to AI-induced job displacement compared to the broader workforce. But some admins are embracing the technology — and even using it as a tool to get ahead...

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